STUDENT INFORMATION

The UAB Telecommunication Services Department provides local and long distance service. Students are responsible for furnishing their own telephone sets. Due to the diversity of the telephone equipment available today, the Telecommunication Services Department does not repair student telephones.

UAB Telecommunication Services will ensure that any service problem related to the facilities will be corrected as quickly and effectively as possible. However, if a repairman is dispatched to a residential site and the telephone equipment is found to be the cause of the problem, the repair and/or replacement of the telephone set will be the responsibility of the student.

Applications for telephone service must be completed either at the UAB Telecommunication Services Office, which is located in the CEC Building, 1919 University Blvd. Room 107 or online at the Student Online Requests  web site. Allow up to three working days for new service and reconnections (Although we try to do it sooner!) There is a $10.00 installation fee assessed for all new service, reconnections and transfers. Currently, telephone service is limited to one telephone line per student.

Local and international long distance telephone bills can be paid in person at Student Accounting Services located in Suite 322 of Hill University Center. Student Accounting Services is open 8:15 a.m. - 6:00 p.m. Monday through Thursday and 8:15 a.m. - 5:00 p.m. on Friday. Payments can be mailed to the following address:

UAB Student Accounting Services
Hill University Center, Box 80
1400 University Boulevard
Birmingham, AL 35294-1150

As a payment alternative, you may wish to use BlazerNet, which provides a means to pay your telephone charges with accepted bankcards.  After logging into BlazerNet, click on the Student Resources tab, then click the link under My Account.  Next, click the link at the bottom of the page for credit card payments.

There is a $150.00 combined limit on international long distance telephone charges posted to your account at any time. If your account balance exceeds this amount, your long distance may be suspended. A cash deposit can be made in advance to increase the cut-off limit. It is your responsibility to check your balance if you think you are close to the limit. You may access your balance at anytime by dialing 975-7262.

Telephone bills are mailed monthly and should be paid in full no later than the last workday of the month. All payments should be made in the Student Accounting Office at Hill University Center, Room 322. If your service is suspended for lack of payment, you will have to pay the balance on your account and then complete a "Request for Telephone Service " at the Telecommunication Office or  complete an online request using the Student Online Requests  web site, in order to have your service restored. Also, a $10.00 fee, per occurrence, for basic service will be charged to reactivate accounts.

Local and/or international long distance service can be discontinued at any time by completing a "Request for Telephone Service Disconnect " form at the Telecommunication Office or by completing an online request using the Student Online Requests web site. In order to have service restored, you will need to reapply for service by either visiting the Telecommunication Office or using the Student Online Requests web site. There will be a reconnection fee of $10.00 except in the case where the Student Housing Office has required the move. In order to have the fee waived, you must obtain written verification from the Student Housing Office and present this when requesting reconnection of your service.