UAB IT - UAB Telecommunications Services

University of Alabama at Birmingham
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ANNOYANCE CALL PROCEDURE

Experience has shown that most nuisance callers will give up after one or two attempts if they are given no attention. However for those callers which persist, there is a procedure in place at UAB for identifying the annoyance caller. The following steps should be followed if calls continue.

Step 1

Upon receiving an annoyance/harassing call, immediately call UAB Police at 934-4434 and provide the following information:

Your telephone number
The date, time, and type of call (i.e. silent, hang up, obscene).

You will be given a case number by UAB Police which should be kept for reference.

Step 2

Call the UAB Telecommunications Services call annoyance line at 975-9024. Follow the instructions on the auto response line and provide the information requested.

Step 3

Keep a log of the date, time, and type for all subsequent annoyance calls. This will be important information to help us identify the origin of the annoyance calls. Report each occurrence promptly to UAB Police (4-4434) and Telecommunications Services (5-9024). UAB Police will work with Telecommunications Services to investigate the problem.

For questions about the above procedure, please call UAB Telecommunications Services at 934-9971 or UAB Police at 934-4434.

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