To better serve our customers and to have the ability to effectively track Telecom work orders, all Telecom work orders must be submitted through our Telecom work order form located at


The mission of the UAB Telecommunications Services is the reliable and economic delivery of the information for our users.  We further see our vision as information anytime and anywhere.

The UAB Telecommunications Services Department exists to provide voice and network services to the University of Alabama at Birmingham campus and hospital. We provide consultation services to UAB departments on telephone configurations and data and video communication issues, such as physical paths and transmission mediums. Also provided are communication engineering services for all major renovation and capital projects at UAB. All telephone equipment at UAB is installed and maintained by our technical staff. Billing assistance for all telecommunication services is provided as well.  

To report  trouble with your telephone service, please call 4-7777, email us at, or use our online trouble reporting page.

Faculty and Staff:  To order new service or make changes to existing services, please use our  Online Service Request  form.  If you just have a question, please send an email to or call 4-0503 . 

Students: Telecommunications Services does not provide student telephone service